Skip to main content

Cookie Policy

This Cookie Policy explains how DB Finser uses cookies and similar tracking technologies on our website. It describes what cookies are, how we use them, and your choices regarding cookie settings.

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to the website owners.

Cookies perform various functions, such as remembering your preferences, improving your browsing experience, and analyzing how our website is used. They can be set by the website you are visiting (first-party cookies) or by third parties, such as those who serve content or provide advertising or analytics services on the website (third-party cookies).

2. How We Use Cookies

DB Finser uses cookies for several purposes, as described below.

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.

  • Session management and authentication
  • Security and fraud prevention
  • Load balancing and website performance
  • Remembering cookie preferences

2.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • Remembering your preferences and settings
  • Live chat functionality
  • Content preferences
  • Social media features

2.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.

  • Website usage statistics
  • Visitor behaviour analysis
  • Performance measurement
  • Error tracking and debugging

2.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

3. Types of Cookies We Use

Cookie Type Purpose Duration
Session Cookies Temporary cookies deleted when you close your browser Session
Persistent Cookies Remain on your device for a set period or until deleted 1 month to 2 years
First-Party Cookies Set by DB Finser directly Varies
Third-Party Cookies Set by third-party services integrated into our site Varies

4. Specific Cookies Used

Below is a list of some specific cookies we use and their purposes:

Cookie Name Provider Purpose Expiry
auth_token DB Finser User authentication and session management Session
cookie_consent DB Finser Stores your cookie preferences 1 year
_ga Google Analytics Distinguishes unique users 2 years
_gid Google Analytics Distinguishes unique users 24 hours
_gat Google Analytics Throttles request rate 1 minute
lang DB Finser Stores language preference Session

This list is not exhaustive and may be updated from time to time as we add or remove services from our website. For the most current information about specific cookies, please check our cookie consent tool when visiting our website.

5. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies.

5.1 Your Choices

You have the following choices regarding cookies:

  • Accept All: Accept all cookies for the best browsing experience
  • Essential Only: Accept only essential cookies required for the website to function
  • Customize: Choose which types of cookies to accept
  • Reject Non-Essential: Decline all non-essential cookies

5.2 Changing Your Preferences

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website. This will reopen the cookie consent tool where you can adjust your preferences.

6. Browser Controls

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience of our website.

6.1 Managing Cookies in Your Browser

You can usually find cookie settings in the "Options" or "Preferences" menu of your browser. The following links provide information on cookie management for popular browsers:

6.2 Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Currently, our website does not respond to "Do Not Track" signals as there is no industry standard for implementation.

7. Third-Party Cookies

We may use third-party services that set cookies on our behalf or on their own behalf. These third parties help us enhance our website's functionality and performance.

7.1 Common Third-Party Services

We may use cookies from the following types of third-party services:

  • Analytics: Google Analytics, Hotjar, etc.
  • Advertising: Google Ads, Facebook Pixel, etc.
  • Social Media: Facebook, Twitter, LinkedIn widgets
  • Performance: Cloudflare, Akamai, etc.
  • Live Chat: Intercom, LiveChat, etc.

7.2 Third-Party Privacy Policies

These third-party service providers have their own privacy policies addressing how they use information. We encourage you to review their privacy policies to understand their practices.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices.

When we make significant changes to this policy, we will take appropriate steps to inform you, such as by posting a notice on our website or updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Questions About Cookies

If you have any questions about our use of cookies or this Cookie Policy, you can contact us.